Monitoring and updates
Every computer watched for problems, with Windows and software updates installed automatically.
We monitor, update, secure and back up your office's computers and accounts every day, and fix problems before they slow you down. When something does break, you call a local team that already knows your setup.
Without the salary, the sick days or the learning curve. Here's what a plan covers; the plans below set how much.
Every computer watched for problems, with Windows and software updates installed automatically.
Antivirus and threat protection on every device, and multi-factor sign-in on every account.
Backups checked on a schedule and test-restored, so they work when you need them.
New users, licenses, shared mailboxes and permissions handled for you.
Call, email or open a ticket. Most problems get fixed remotely, and we come on-site when they can't.
We deal with your internet provider, printer company and software vendors, and keep your systems documented in one place.
Every plan is priced per user, per month. Tell us how many people and computers you have, and we'll send a quote.
For small offices that need the basics covered.
Our recommendation for most offices.
Everything in Essentials, plus:
For law offices, clinics and anyone handling sensitive data.
Everything in Business, plus:
Only need help now and then? Pay-per-visit support works too.
Your team keeps working while we set things up. Most of it happens in the background.
We review your computers, network, accounts and backups, then walk you through what we find.
We fix anything urgent, install our monitoring and secure every account.
Your plan starts. We watch, update and support everything from day one.
Yes. We start with an assessment, keep what's working, and only recommend replacing what's putting you at risk.
Call, email or open a ticket. We fix most problems remotely, and if we can't, we come to you. Plan clients get priority over one-time visits.
Pay-per-visit support may fit better. You get a quote before any work starts and pay only for the work done.
We use the same protections we set up for you: multi-factor sign-in on every tool we use, and a record of every change we make.
Pick a time that works for you, or send an email describing the problem. For a business outage, put "urgent" in the subject line.